Returns & Exchanges
At Londonworks, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns or exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your parcel before dropping it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing