Frequently Asked Questions
Everything you need to know about shopping with Londonworks.
What is the standard shipping timeframe for UK orders?
We offer standard delivery within 3-5 business days. Next-day delivery is available for orders placed before 2 PM GMT, Monday through Thursday.
How do I return an item that doesn't fit?
We accept returns within 28 days of purchase. Simply use the prepaid return label included in your package and ensure all tags remain attached to the garment.
Are your materials sustainably sourced?
Londonworks is committed to ethical fashion. 80% of our current collection is crafted from organic cotton, recycled polyester, or certified sustainable wool.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
Once your order has dispatched, you will receive an email containing a tracking number and a link to our courier's live tracking portal.